Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.